page 4 – social swap works for amber

social swap works for amber

A move from a shared property in the private rented sector to a County Durham Housing Group home has worked a treat for one young woman in East Durham.

A speedy move to social housing has helped 23-year old Amber Poulton stay close to friends and family in Shotton Colliery. Amber was sharing a rented private sector property in the area with a friend; but when they decided to move out, Amber couldn’t afford to rent the house alone.

Amber’s mother spotted a County Durham Housing Group flat advertised online and quickly made enquiries – and she had the keys to her new flat within hours.

Amber said: “I got the keys the same day so I could start moving things in and begin decorating. I was moved in properly in about a week. Everyone we spoke to at County Durham Housing Group was really helpful, and any problems or concerns were sorted with one phone call.”

Amber, who works as a civil servant, has settled in to her new flat quickly and says she would recommend social housing to anyone in a similar situation.

County Durham Housing Group has a range of properties, including flats, bungalows and family houses, available immediately stretching from the heritage coast to rural Weardale.

County Durham Housing Group Head of Housing Operations, Simon Bartlett, said: “Lots of people think getting an affordable home has to take a long time. That’s quite often not the case at all. It’s great to be able to help Amber move into her new flat so quickly. Her case is the perfect example of just how quick the process can be.


“Thanks to our affordable rents and no bonds or admin fees, we often help young people like Amber take important steps towards their future. Because we’re a social landlord we can provide support to help people move in and offer much more security than is available in the private sector.”

More information on County Durham Housing Group’s immediately available properties is available at here, by calling 0800 032 0835, or emailing


Pictured above: Shotton Colliery.